TEREX SERVICE SCHOOL TACKLES TECHNICAL TOPICS
More than 65 mechanics and service technicians from 20 US and Canadian utilities and co-ops participated in Terex Utilities’ annual service school in June. Also participating were a Terex rental partner and distributor. Instruction covered technical topics, including boom and rotation hydraulic overload protection, dielectric testing, hydraulic leveling, side load protection, controls, and more.
During the three-day event in Watertown, South Dakota, participants rotated through a series of stations that incorporate Terex utility equipment and training aids to educate attendees on the most current maintenance, troubleshooting, and repair procedures for the company’s digger derricks and aerial devices.
“This in-depth training gives customers the skills and confidence to perform necessary maintenance to keep their Terex equipment operating safely and at peak performance,” says Jason Julius, technical support and training for Terex Utilities. About 75 percent of the participants were first-time attendees. For this reason, Terex kept group size small. “Mechanics and technicians are able to get one-on-one instruction, forging personal relationships with our trainers,” says Julius.
The staff of instructors included Terex field service technicians, engineers, and national service technicians, many of whom have more than 20 years of experience with Terex Utilities equipment.
Attendees ranged from brand-new employees to experienced hydraulic and heavy equipment service technicians. The Terex Utilities service school is designed to provide a personal experience, matching depth of instruction to the attendees’ skill level.
In addition to the annual service school at Terex Utilities’ headquarters, training is also available throughout the year at regional Terex Service Centers. Earlier in 2017, schools were held in Pennsylvania and Oregon. This fall, two additional events will take place September 12 through 14 in Waukesha, Wisconsin, and October 17 through 19 in White House, Tennessee. Class size is limited to 30 participants.
PETERSON INTRODUCES ITS NEW 290 SERIES LED LICENSE/UTILITY LIGHTS
Peterson continues to introduce new and innovative US-made lights with a versatile new item: the 290 series LED License/Utility light. Boasting a compact, rugged design and single-diode Great White® LED efficiency, the 290 series packs big performance into a small package.
Peterson engineers leveraged the company’s advanced manufacturing capabilities to produce a light with precision optics and superior light dispersal combined with a compact design and single-diode economy.
The 290 series lights are available as low-profile utility/auxiliary lights measuring just three inches wide by 0.6 inches high, or as legal license lights when installed with either a top- or side-mount spacer bracket. Hard-wired with a choice of either stripped leads or .180 bullet connectors, the new lights surface-mount on two-inch centers.
“We think our new 290 series lights are the most exciting LED license light design on the market,” says Mark Assenmacher, Peterson’s marketing director. “Their precision optics with optimal light output and superior dispersal make these USA-made products the best value in LED license lights. We have them in stock and ready to ship today.”
JIM ELLIS CUSTOMERS HELP RAISE $65K FOR LOCAL FIRST RESPONDERS
The Jim Ellis Automotive Group wrapped up a successful charitable campaign where a portion of each sale during the month of May went to support local first responders. Thanks to the support of old and new customers alike, a total of $65,000 was raised and is being divided evenly between 10 Atlanta-area police and fire departments.
The Jim Ellis Automotive Group decided to split funds between any police and fire department that is the responding agency for each Jim Ellis dealership. This means that 10 first responding agencies will receive a check for $6,500, along with a catered lunch at their department when the funds are presented.
Going above and beyond raising funds for local first responders, Jim Ellis Automotive dealerships are hosting first responder appreciation events in each of its dealership areas. The first appreciation breakfast was held on June 22 at Jim Ellis Mazda Marietta and events are scheduled to follow over the coming months at Jim Ellis Chamblee (July 20), Kennesaw (September 14), and Buford (October 19) locations.
“First responders do so much for our communities and they often do not receive the honor or appreciation that they deserve,” says Jim Ellis Automotive Group president, Jimmy Ellis. “Our local first responders put their lives on the line daily for the safety and wellbeing of complete strangers and we wanted to do something above and beyond to show our appreciation for them. Many of our customers made it clear that they feel the same way as they rallied behind us to support this endeavor. We look forward to continuing this campaign through the rest of the year as we host appreciation events at our dealerships and offer special discounts to first responders in both sales and service.”
In addition to the cash donations that will be made to the local first responders that serve its dealership areas, Jim Ellis Automotive dealerships are offering special discounts for the rest of 2017 to all eligible first responders.
GEARWRENCH INTRODUCES TWO NEW MECHANICS HAND TOOL SETS
GearWrench®, a premier hand tool brand from Apex Tool Group, known for tools that deliver speed, strength, and access, announce two new Mechanics Hand Tool Sets, including a 168-piece Metric set and a 232-piece Metric/SAE set. Both are easy to transport and allow automotive technicians and industrial mechanics a way to easily access tools to get the job done no matter where they are needed.
“These new sets are a great addition to the trusted GEARWRENCH line,” says James Stewart, senior product manager. “They’re perfect for anyone who needs an easily, portable, and comprehensive set of high quality mechanics hand tools.”
GM FLEET AND MAPANYTHING OFFER NEW SOLUTION
General Motors Fleet customers can spend more time interfacing with clients thanks to a strategic agreement with MapAnything, Inc., the “Where” Company and leader in geo-productivity and intelligence for business.
MapAnything, a Salesforce Ventures Portfolio company, has launched MapAnything Live to GM Fleet customers. It’s a new connectivity solution that combines telematics fleet management and customer relationship management (CRM) software to streamline routes and automate critical business processes. The solution is available by subscription and is powered through GM’s OnStar embedded hardware.
Nearly a third of sales managers estimate their representatives spend less than half their time actively selling because of time lost to scheduling and commuting to customer meetings, according to data from a survey conducted by MapAnything and Selling Power.
“We are expanding our relationships with technology companies because customer interest is so high,” says Ed Peper, US vice president, GM Fleet.
MapAnything Live, powered by OnStar, aims to increase active selling and/or service time for sales representatives, field service, and delivery drivers by helping fleet managers optimize fleet and field team productivity.
“By coupling our geo-productivity expertise with General Motors’ extensive fleet scale and vehicle connectivity, we’re bringing our solutions to even more businesses,” says MapAnything CEO, John Stewart. “Using MapAnything Live, they’ll be able to harness their fleet location within CRM to unlock new levels of efficiency.”
MapAnything Live is another example of how GM Fleet has the most comprehensive offering of fleet connectivity.
MODERN WORKTRUCK SOLUTIONS: JULY 2017 ISSUE
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