After a reevaluation by Mitsubishi Fuso Truck and Bus Corporation (MFTBC) in the US and Canada, MFTBC made the decision to shift to a service-focused operation. In addition to this shift, Mitsubishi Fuso Truck of America, Inc. (MFTA) announces that it shall discontinue new truck sales in these markets.
The company will adapt to the strategic decision by MFTBC to readjust product development and sales activities in these markets. MFTA plans to re-align its organizational focus toward service operations in the coming months. The brand will work with its US and Canadian dealer partners to transition sales dealerships into parts and service-dedicated locations. Presently, MFTA plans to maintain its headquarters in Logan Township, New Jersey, along with parts distribution and technical training centers. Plans are to continue employing a majority of MFTA employees in the near term.
MFTA plans for customers to remain supported through its service network for warranty repairs, maintenance, and replacement parts until 2028. MFTA will continue to support eCanter trucks in operation in the US under the terms of each customer’s respective lease. The intention is to have present FUSO dealerships in the US and Canada remain operational. MFTA also intends for new vehicle sales locations to have the option to retail stock for a period of time.
“Working with FUSO dealers, we have developed a strong team throughout the United States and Canada that always places the customer first,” says Justin Palmer, president and CEO, Mitsubishi Fuso Truck of America, Inc. “MFTA is fully dedicated to making this transition a smooth one for our customers, and we remain committed in supporting a parts and service network for many years to come.”
For further information, customers should contact their FUSO dealership.