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Hino Trucks Ushers in Third Generation of Vehicle Connectivity

ELEVATING CONNECTED CUSTOMER EXPERIENCE, FLEXIBILITY, AND VALUE

Hino Trucks introduces Hino Edge, the company’s third generation connected vehicle solution. Hino Edge synergizes the digital connection between the fleet customer, dealer network, telematics service providers (TSPs), and Hino Ultimate Support Center to provide customers a competitive edge. This powerful solution replaces Hino Insight and is included on qualifying 22MY and newer Hino conventional trucks as standard equipment.

Hino customers will receive five years of complimentary access to Edge’s web portal and mobile hub app named Hino Ultimate. The fully integrated connectivity ecosystem delivers: vehicle location tracking; a live fleet performance dashboard; vehicle health monitoring including real-time fault notifications with severity ratings; simplified service experience with case communication; and the flexibility to add a third-party advanced telematics service from one of Hino Trucks’ preferred partners.

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Dominik Beckman, director of marketing, dealer operations, and connected vehicle shares, “The enhanced suite of capabilities from Hino Edge and the wealth of assistance it provides are key advantages to our customers through unmatched operational efficiencies. Then there is the new addition of the Hino Ultimate app, putting real-time actionable information in the palm of your hand. It’s the complete solution customers are asking for, and we are excited to deliver.”

SMART PARTNERSHIPS

Hino Trucks partnered with top telematics service providers to easily integrate business systems with Edge. Customers may elect to have vehicle data directly sent to the TSP of their choice. This saves the cost of purchasing telematics equipment and increases the vehicle information accessible by TSPs, enabling higher value reporting. Current partners include GeoTab, MiX Telematics, and Samsara with more TSPs coming. “Each one of these companies provides strategic enablement for a more connected and efficient vehicle helping customers gain greater clarity to make better business decisions,” comments Rachel Suttle, connected vehicle program manager.

Hino partnered with T-Mobile to deliver the communication speed, capability, and reliability needed today. Now, Hino customers benefit from T-Mobile’s network and resources that go beyond convenience into real-time vehicle communication and business-empowering solutions. Further, with T-Mobile’s 5G network, Hino can meet the needs of customers as technology advances and connectivity demands increase.

“Looking to the future, Hino Edge opens up incredible synergy opportunities through on- and off-vehicle partner integrations with the potential to transform customer ownership experience in ways unimaginable today,” Beckman concludes.

Find out more, visit www.hino.com.

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