Mack Trucks announced the full commercial launch of its integrated Allison Transmission monitoring within the Mack GuardDog Connect telematics solution, now available across all Mack powertrains.
The full launch introduces enhanced monitoring capabilities that extend beyond the original pilot scope. The expanded GuardDog Connect integration now provides: Universal Coverage, available across all Mack powertrains, not limited to specific configurations; Retroactive Access, existing customers with compatible vehicles can access the service immediately; Enhanced Diagnostics, improved fault code interpretation and resolution guidance; and Streamlined Service Coordination, single point of contact for all powertrain-related issues.
The expansion addresses critical industry needs identified through customer feedback and market analysis. Key improvements include moving forward with seamless Allison Transmission integration, identifying opportunities to enhance supplier support relationships, developing comprehensive service protocols for mixed-fleet operations, and creating roadmaps to prioritize supplier integrations based on customer demand.
The enhanced GuardDog Connect service with full Allison Transmission integration is now available to all eligible customers with Integrated Uptime subscriptions at no additional charge.
